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Tempo for Cloud and Data Center
Tempo for Cloud and Data Center
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Question

How do I link

account

Account to an issue?
Note: When an Account is linked to a Project, existing issues are not automatically updated.

Answer

Once the

account

Account is linked to the project, please follow the steps below to link the issues to the

account

Account:

To add the Tempo Account custom field to the issue view:

1) Go to JIRA Administration (JIRA Settings, on cloud instances)
2) Click in Issues
3) Scroll down to "Custom Fields"
4) Look for the Account Team Custom Field
5) Click the Cogwheel to the right and select Screens from the drop-down.
6) Choose the screen you would like to associate the field to (e.g. the Edit Issue screen).
7) Click Update to save.

Once these steps are done, you can link the issue to the

account

Account. Example:

If you associated the field with the Edit or Default screen:

1) Go to the issue you want to link the

account

Account to.
2) Click "Edit" and in the edit screen scroll down to where the

account

Account field is.
3) Select the

account

Account you want to link to the issue
4) Click "Update" in the bottom of the edit screen to save the changes