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To filter the Tempo accounts by status:

  1. Select Accounts(blue star) in the Tempo sidebar.

  2. At the top of the Accounts view, click the Status filter and select one or more account status types from the dropdown. By default, the Open and Closed status types are selected.

  3. Click Apply. Only accounts with the selected status types appear on the Accounts page.

To change the account status:

  1. Select Accounts (blue star)  in the Tempo sidebar.

  2. From the Accounts view, click an account's name to open its Overview.

  3. Select a new status from the Status dropdown: OPEN, CLOSED, or ARCHIVED - see the Account Statuses table below for details.

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Account Statuses

Status

Usage

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Active Accounts

  • Accounts are OPEN by default when you create them

  • Displayed in the Account field in the Jira issue view

  • Available in the Account dropdown in Log Time form for issues of linked Jira projects

  • Can log time to them

  • Searchable in Tempo Timesheets Account Search

  • All worklogs are displayed in Tempo Timesheets reports

  • Can be exported

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Active Accounts

  • Displayed in the Account field in the Jira issue view only if selected while in Open status

  • Not available in the Account dropdown in Log Time form for issues of linked Jira projects

  • Cannot log time to them unless the Users can log time for closed and archived accounts option is on in the Logging Time options

  • Not searchable in Tempo Timesheets Account Search

  • All worklogs are displayed in Tempo Timesheets reports

  • Can be exported

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Inactive Accounts

  • Displayed in the Account field Jira issue view only if selected while in Open status

  • Not available in the Account dropdown in Log Time form

  • Cannot log time to them unless the Users can log time for closed and archived accounts option is on in the Logging Time options

  • Not searchable in Tempo Timesheets Account Search

  • Worklogs are not displayed in Tempo Timesheets reports

  • Cannot be exported