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Considering that the Item Card can be viewed by both internal users from the building environment and external users in the published environment, the Description Field is an extremely valuable place to store additional context on an item and provide your end-users and teammates with more insight into the decisions and direction being made around this item.
In RoadmunkStrategic Roadmaps, we use a WYSIWYG editor to simplify the setup process. In this editor, users are able to navigate the toolbar to generate rich text elements in their Description Field.
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What from the item card is visible on a published roadmap? All values in the context sub-panel, with the exception of the Attachments section, are visible in the published roadmap view. While the Fields Tab is visible on published roadmaps, the Activity Tab and any internal-user comments are not.
Can I reorder fields for multiple source roadmaps from a Portfolio roadmap? No - not at this time. Field order is roadmap-specific, which means that the fields on the item card will appear in their source roadmap-specified order in the Portfolio Roadmap view.
Are there any limits to the length of the description or the number of attached files? Yes - Item Card Descriptions have a limit of 10000 characters, inclusive of Markdown formatting, while the Attachment Limit 10MB per file, with an upward storage limit defined by your plan (1GB - 100GB)
Why is a field greyed out? If the field in question was created in RoadmunkStrategic Roadmaps, this would usually mean that you don't have the appropriate permissions to make changes on this roadmap. If the field was created through the Jira Integration, this would typically mean that the field is marked as read-only by either your project's field settings in Jira or by Atlassian's API.
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