Introduction to Feedback Management
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The Feedback module in Roadmunk allows teams to consistently collect and manage inbound feedback from customers and direct that feedback towards the appropriate product area, team, or owner to ensure that your customers' feedback is getting to the right people on your team and not getting lost in the ether. This allows Roadmunk to provide better visibility across your organization into the feedback provided by your customers, but also helps you to centralize the inbound flow of feedback from customers into a single channel that's easy to manage and navigate.
Getting Started with Feedback Management
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How Feedback Management Fits into Roadmunk
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