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Automated effort tracking is the mechanism used to receive work signals from Tempo teams or organizations.

If you create a Tempo Team, automated effort tracking must be rolled out per team. Individuals who are not team members can't participate in automated effort tracking.

If you didn’t create a Tempo Team, automated effort tracking is enabled for all Tempo users.

While you can select any effort tracking mode, we highly recommend using Feedback Mode. In this mode, worklogs are automatically created for your team members, and they are sent reminder emails to confirm that the worklogs are accurate. As Capacity Insights learns more about your organization, fewer reminders are sent. For more information about the different modes, see Enabling Automated Effort Tracking for your Team in the Admin Guide.

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You can enable Automated Effort Tracking for teams or for all Tempo users. If you want to get up and running quickly, with minimal setup, we recommend enabling it for all Tempo users.

Info

If you set up teams, managers can also enable Automated Effort Tracking for their teams after Capacity Insights it has been enabled for the organization.

Enable Automated Effort Tracking Mode

  1. In Jira, navigate to Apps, and then select Tempo.

  2. Navigate to Tempo Settings (blue star) from the sidebar.

  3. Navigate to On the Getting Started page, select Enable Automated Effort Tracking Mode under Configuration.

  4. Select On.

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  5. Select all teams or choose specific teams to participate in Automated Effort Tracking, and then click Next. You can also create new teams.

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  6. Click Next to enable Automated Effort Tracking for all Tempo Users.

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  7. If you’d like to increase the accuracy of the collected data, enable Feedback mode.

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  8. After you’ve confirmed your choices, automated effort mode is enabled. If this is the first time your organization has enabled this, you’re prompted to Set up internal issues.

  9. Select your internal project and the issue type to assign to your internal issues, such as Task, and then confirm your selection.
    This creates a set of internal issues using the selected issue type.
    You can also add individual issues manually from Settings > Internal Issues. For more information, see Creating and Configuring Internal Issues

Members of the teams you’ve switched to Feedback Mode no longer need to enter their own worklogs. They will receive periodic email reminders (approximately every three days in the beginning) to verify their worklogs.

Set Up Complete!

You’ve completed the basic setup for Capacity Insights.

If you want to organize your projects or initiatives, you can create accounts.

More Information

If you want more information about any of the setup steps, check out the full Administrator’s Guide.

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Next Step

Granting Permissions to Users