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namepermission intro

As Tempo products work in conjunction with Atlassian Jira, Tempo has uses three levels of permissions and uses Jira groups to manage those permissions:

  • Jira Global permissions

  • Jira Project permissions

  • Tempo Team permissions

Add managers, team leads, and executives to Jira groups so you can grant them elevated permissions to perform administrative tasks or to view data from all teams.

All users with access to your Jira site are added to the jira-software-user group and are granted access to Tempo apps by default. 

To ensure your users have the correct access:

  1. Grant global permissions to users.

  2. Grant project permissions to users. If you have a team-managed project, you have to individually grant permissions to the team.

  3. Create a Tempo Permission Role with access to all resources for your managers or executives.

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  • You must be a Jira Administrator to make these changes.

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While all users are automatically granted access to Tempo apps by default, you might want to control who can access Tempo. The following global permission controls who can access the Tempo app:

  • Tempo Timesheets Access

If you want to remove users from Tempo, remove them from the jira-software-user group or whichever user group you’ve designated to access the Tempo app.

Elevated Global Permissions

Grant the following global permissions to managers and team leads so they can perform some administrative tasks themselves, such as managing team members. The relevant global permissions include:

  • Tempo Team Administrator

  • Tempo Account Administrator

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Grant Jira Project Permissions

Grant the appropriate All users should have the following Jira project permissions to your users. so they can perform work in the project:

  • Browse Projects

  • Work on Issues

  • Edit Own Worklogs

  • Delete Own Worklogs

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You must also grant the appropriate Jira project permissions to these groupsmanagers and team leads.

  • View All Worklogs

  • Edit All Worklogs

  • Delete All Worklogs

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  1. Select Project Settings - Access in your team-managed project, and then update permissions.

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Grant Elevated Permissions to Executives and Managers

Create a Tempo Permission Role with access to all resources in Tempo for executives and managers.

  1. Navigate to Tempo in the Apps drop-down menu.

  2. In Tempo Settings (blue star), navigate to Permission Roles.

  3. Add a permission role.

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  4. On the Getting Started page, select Grant data access permissions.

  5. Enter a name for the Permission role, such as Dashboard Viewer.

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  6. Ensure that the permission role can:

    1. View Worklogs

    2. View plansView Team

  7. Set the role access to Full.
    If you want to control who can see the full picture, select Restricted, and then select the teams that the role can access.

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  8. Add the Manager Jira groupAdd the users who need to view all information to make informed decisions.

  9. Use the checkmark to save the role, and then click Confirm.

This allows anyone in the Manager Jira group with the Dashboard Viewer role to view worklogs and plans created by all Tempo teams and users.

Next Step

Preparing Jira for Capacity Insights any Tempo user or team.

Set Up Complete!

You’ve completed the basic setup for Capacity Insights.

If you want to organize your projects or initiatives, you can create accounts.

More Information

If you want more information about any of the setup steps, check out the full Administrator’s Guide.

If you need more information about Timesheets by Tempo, check out the Timesheets Help Center.