Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

To change the account status:

  1. Select Accounts (blue star)  in in the Tempo sidebar.

  2. In the Accounts view, select the account you want to view. 

  3. Rest the mouse pointer on the Status field. When the pointer changes into a pointing hand, click and then select a status:

    1. Open accounts appear in reports and are displayed in the Account field in linked project issues.

    2. Closed accounts appear in reports but are not displayed in the Account field in linked project issues.

    3. Archived accounts will not appear in reports or be displayed in the Account field in linked project issues.

...

Account Statuses

The table below show shows all statuses for Tempo Accounts and the usage for each status.

Status

Usage

Status
subtletrue
colourGreen
titleOpen

Active Account

  • Displayed in the issue view

  • Displayed in the Account field in linked project issues

  • Searchable in the Tempo Timesheets Account SearchAll worklogs displayed in Tempo Timesheets reports

  • All worklogs included in the API export file

Status
subtletrue
colourRed
titleClosed

Inactive Account

  • Not displayed in the issue view (unless selected while status is still Open)

  • Not searchable in Tempo Timesheets Account SearchNot displayed in the Account field in linked project issuesAll worklogs displayed in Tempo Timesheets reports

  • Account displayed in Select All Accounts in the Account Timesheet

  • All worklogs included in the API export file

Status
subtletrue
colourYellow
titleArchived

Inactive/Historical Account

  • Not displayed in the issue view (unless selected while status is still Open)

  • Not searchable in the Tempo Timesheets Account Search

  • Not displayed in the Account field in linked project issues

  • Worklogs not displayed in Tempo User Timesheets and reports

  • Account not displayed in Select All Accounts in the Account TimesheetWorklogs

  • Account not displayed visible in Tempo Account Timesheets and reportsthe Tempo Reports Accounts filter

  • All worklogs included in the API export file

...