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If Tempo Accounts is being used and connected to an external accounting system, a unique Staff ID is often required. You can create a User


Property for this purpose. 

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  • The user property to be used for all users, needs to be set on the Jira Administrator performing this action, in order to be displayed in the list. For more information about Jira user properties, see Update roles and properties for Jira users.
  • Worklogs created by users that don't have the set property, are shown as Invalid worklogs in timesheets.
  • All user properties are included in the XML export as documented in


  • the Tempo servlet manual. If no Staff ID User Property is selected the user's login name is used in the XML export.