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You need to have Jira administrator permissions to grant any of these Global permissions.  

Global Permissions are high-level Jira Global permissions that are applied to the Jira site on which your Tempo apps are installed. When you install a Tempo app, several of Tempo's own permissions (described below) are added to the Jira Global Permissions page. Tempo's global permissions are about giving people access to Tempo products, as well as specifying the key people for administering Tempo for your company. As with Jira Global Permissions, you grant Tempo global permissions to groups of Jira users.

For the best experience with Tempo, you may want to create different Jira groups for your Tempo needs according to your company. Then it's easy to add or remove users from these group as situations change: no need to grant permissions on an individual basis. See Best Practices for Setting Up Tempo Timesheets for more information.

To grant Global permissions for classic Jira projects:

  1. Make sure you have Jira administrator permissions.
  2. Go to Jira Settings > System > Global permissions.
    Tip: You can also go to Tempo Settings > Permission Overview, click the Global icon, then select the link to open the Jira Global permissions page.
  3. At the bottom of the page, under Grant Permission, select the Tempo permission you want (see table below).
  4. Select the Jira group to which you wish to grant this Tempo permission, then click Add.

To grant Global permissions for Jira Next-Gen Projects: 

  • In your next-gen project, select Project Settings Access.


Global PermissionDescriptionWho should have this permission?Useful information
Tempo Timesheets Access

Grant or deny access to Tempo Timesheets to specific groups in your organization, or to external Jira users with permission to view your Jira issues.

All Jira users in your organization are granted access by default.

Any Jira user in your organization who needs to use Tempo Timesheets.


You can use this permission to restrict access to only those who need to use Tempo TImesheets by modifying the membership in the appropriate Jira groups.

This permission does not restrict developers from using the Tempo REST APIs according to their permissions.

Tempo Planner Access

Grant or deny access to Tempo Planner to specific groups in your organization, or to external Jira users with permission to view your Jira issues.

All Jira users in your organization are granted access by default.

Any Jira user in your organization who needs to use Tempo Planner.

You can use this permission to restrict access to only those who need to use Tempo Planner by modifying the membership in the appropriate Jira groups.


Tempo Cost Tracker AccessGrant specific groups in your organization or external Jira users with the required permissions access to Tempo Cost Tracker. Only Jira administrators are granted access by default. Any Jira user in your organization who needs to use Tempo Cost Tracker, such as project managers who want to track the costs of their projects and others who need to see this data.Granting access to Tempo Cost Tracker allows them to view all worklogs from Tempo Timesheets. Make sure that the people you add have the correct authorization in accordance with your organization's privacy policy.
Browse users and groupsPermission to view lists of Jira user names and group names, and to select users or groups from the lists.Many users might require this permission, for example:
  • Tempo Team Administrators (see below) require Browse Users permission so that they can add members to teams.
  • Those who require Browse Users permission to be able to reassign issues to other users.

Tempo AdministratorsPermission to manage internal issues, open and close worklog periods, test who can edit worklogs, configure the working week, and specify public holidays.

Any manager or administrator who needs to manage all Tempo apps for their organization.

By default, Jira Administrators are in a Jira group that has the Tempo Administrators permission.

Some Tempo Timesheets administrative tasks require Jira Administrators permission.

Tempo Account Administrators

Permission to create, configure, and delete accounts. 


Any project or financial manager who needs to work with client and financial data, such as billing for invoices or tracking Capex/Opex for accounting purposes.
  • By default, Jira Administrators are in a JIra group that has the Tempo Account Administrators permission.
  • Only users with Approve Timesheet permission (see Team Permissions) can approve accounts.
  • Some account configuration tasks require Jira Administrators permission, such as configuring these account settings:
    • Whether the account value is cleared when issues are moved between projects.
    • An alternative name for the account field.
    • Whether an account value is required or optional in a field configuration.
Tempo Team Administrator
  • Permission to create, configure, and delete teams, to manage team permissions, and to browse teams. 
  • Permission to assign Team Leads per team.
  • Permission to create, configure, and delete programs (groups of teams) and iterations for programs.
  • Permission to plan time for teams and team members.
Any department or HR manager, project or team lead, or resource manager who needs to manage the teams at an organization level. 
  • By default, Jira Administrators are in a Jira group that has the Tempo Team Administrators permission.
  • Tempo Team Administrators can grant themselves Approve Timesheet permission and Plan Time permission (see Team Permissions).
  • Tempo Team Administrators permission is not sufficient for moving employees between different types of working week or sets of public holidays.