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Editing the email template and sending test email from the scheduler requires the Tempo Administrator permission.

The Tempo scheduler can be programmed to send reminder emails to users about their worklogs. Administrators can send an email for testing from the scheduler. Clicking the List Users... link shows a list of all users who receive the email reminder.

Test Scheduler Email

To test the scheduler email:

  1. Click Jira settings (blue star)  at the top-right, and then select Manage apps.

  2. Under Tempo in the sidebar at the left, select Scheduler.

  3. Click the Test Scheduler Email link.

  4. The Send Test Email screen is displayed. 

    1. Select an Email type, either Status Reminder or Late Reminder.

    2. Select whether this is a PeriodWeekly or Biweekly reminder.

    3. Specify what day the Week ends on.

    4. Select a user in the Calculate status for user field. If the field is left empty, the current user will be used. The test email will include the calculated period status for the selected user.

    5. Write the email address you want to use for the test in the Send email to field. By default, this is the email address for the current user.

  5. Click Send to finish and check the user's inbox for an email.

Editing the Email Reminder Template

If you already made changes to the scheduler email template in earlier versions of Tempo Timesheets, you can edit the scheduler email to fit the needs of your organization. 

  1. Click Jira settings (blue star)  at the top-right, and then select Manage apps.

  2. Under Tempo in the sidebar at the left, select Scheduler.

  3. To open the template, click the edit icon for the reminder you want to edit.

    1. Use the list of Available parameters at the right to change the HTML. See tables below.

    2. Use the Show Preview button at the bottom to view the changes you have done.

  4. When you are finished, click Save.

Available Parameters

General parameters

Parameter Name

Description

userFirstName

User first name used in the greeting

userFullName

User full name used in the greeting

reminderType

The types can be Period, Weekly, or Biweekly

dateFrom

Start date of the period being closed

dateTo

End date of the period being closed

closingDate

Closing date/time of the period being closed, e.g. when the close scheduler runs

hoursRequired

Users required hours for the period being closed

hoursLogged

Users logged hours for the period being closed

hoursDifference

The difference between required and logged hours for the period being closed

now

Date and time of the user timesheet status, e.g. when the status is sent

baseURL

The JIRA URL used in the P.S. section info

statusClass

Used to highlight hour difference with red if hours are missing


Note

The following parameters are only available for the weekly or biweekly status emails. These parameters add information about the status of current Tempo period.

Parameters for period

Parameter name

Description

period-dateFrom

Start date of the period

period-dateTo

End date of the period

period-hoursRequired

Users required hours for the period

period-hoursLogged

Users logged hours for the period

period-hoursRequired-today

Users required hours for the period from period start through scheduler close date

period-hoursLogged-today

Users logged hours for the period from period start through scheduler close date

period-hoursDifference

Difference between required and logged hours in the period

period-statusClass

Used to highlight hour difference with red if hours are missing


Note

The following parameters are only available for the weekly or biweekly status emails when the 2nd period is enabled in Tempo. These parameters add information about the status of current Tempo 2nd period.

Parameters for 2nd period

Parameter Name

Description

period2-dateFrom

Start date of the period

period2-dateTo

End date of the period

period2-hoursRequired

Users required hours for the period

period2-hoursLogged

Users logged hours for the period

period2-hoursRequired-today

Users required hours for the period from period start through scheduler close date

period2-hoursLogged-today

Users logged hours for the period from period start through scheduler close date

period2-hoursDifference

Difference between required and logged hours in the period

period2-statusClass

Used to highlight hour difference with red if hours are missing


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