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Support Information

Support Information

Support Information

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If you'd like to ask us a question about the app, please raise a ticket in our support portal.

Please let us know if you find a bug with our apps so we can fix them as soon as possible! Our support team is here to help

Support FAQs

Where do I go to get support?

You can access our Support portal here!

What methods of support do you have?

You can use raise a ticket through our Support Portal or email support@tempo.io.

What is your turnaround time?

Find our Service Level Agreements (SLAs) on this page.

Do you offer 24/7 support?

No. Our business hours are Monday to Friday (except for major UK holidays) 9am - 5pm.

Do you offer training sessions? If so, are they free?

Yes! All trainings are complimentary and can be booked via the Support Portal using the Training Request request type.