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Synchronise license dates
This article is for Tempo for Data Center.
| Question | Can maintenance dates be synchronized on licenses? |
|---|---|
| Answer | If you have purchased multiple Atlassian products on different dates, your maintenance renewal dates can be synchronized to the same date based on the time-value of individual licenses. To do this, please request a renewal quote by simply clicking the 'Renew' tab in Step 1 of the Atlassian Quote & Order Form, you'll want to have the following details for the license(s) on-hand:
In the final step of the Quote & Order Form there is an Additional Notes section. Please enter that you would like the license keys synchronized to either a common end date or a specific date of your choosing. This will flag the order for review so that a member of the Atlassian sales team can pro-rate the maintenance, please be aware it may take 1-3 business days for you to receive the quote. Please note: that because upgrades and new license purchases include 12 months of maintenance from the date of purchase, they cannot be synced to existing licenses for less than 12 months. |