Users not appearing in the Tempo user search

Problem

You can't find or select users in Tempo, even after starting to type the user's name (e.g., when adding members to a team or viewing someone else's timesheet).

Solution

Tempo needs the "Browse Users and Groups" permission in Jira to look up users and check their permissions. Without it, users simply won't appear in users' searches — even if your own Tempo permissions are set up correctly.
Fix

• Go to Jira Settings → System → Global Permissions

• Find Browse Users and Groups

• Grant it to the atlassian-addons-admin group