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Some Tempo content does not show when Kaspersky is being used (in some cases "invalid date" is seen in date picker so that users are not able to log work / log time)



Question

I can see Tempo menu items but when I click on them, nothing is showing. I have Kaspersky in place. Sometimes I'm not able to log work / log time and the date picker shows "invalid date".

Answer

One possible setting in Kaspersky could be causing this issue. Please do the following:

Kaspersky Settings > Additional > Network > Traffic Processing > uncheck Inject Script.

If this doesn't fixe the issue, try using a computer without Kaspersky being used and if it works in this other computer, we suggest contacting Kaspersky for further assistance as Third-party software configuration is outside of the scope of Tempo.