Troubleshooting a No Access message

When users get the No Access notification in Tempo Timesheets it means the current user doesn't have JIRA Browse Projects permission for the particular project in question. Users without this permission can't view any project issues or worklogs. 

Why is No Access displayed 

No Access is displayed in Team Timesheet if the user who is viewing has Approve Timesheet permission. The reason for this is to inform this user that members in the team have logged work on issues that you can not browse in JIRA. The users who are Approving User Timesheets for the members need to know that there are more hours logged by the selected user so you need to keep that in mind before approving the timesheet. 

This is also displayed in the User Timesheet for the selected user if viewed by the Timesheet Reviewer.

More information on how to Manage Project Permission in JIRA can be found here:

• Managing Project Permissions