Installing Tempo Timesheets for Server

If you don't have Tempo Timesheets for Server installed, you can install the plugin from within Jira by using the Universal Plugin Manager:

 To install Tempo Timesheets for Server...

Before you begin, choose a compatible version of Tempo Timesheets by consulting the compatibility tableYou can get a free trial of Tempo Timesheets and replace the evaluation license with a purchased license at a later time. You can install Tempo Timesheets from within Jira by using the Universal Plugin Manager.

To install Tempo Timesheets for Server, you need Jira System Administrators permissions:

  1. Log in as a user with the JIRA Administrators global permission.
  2. Click on the gear icon at top-right and select Add-ons.
  3. On the left sidebar, click on Find new add-ons.
  4. Search for Tempo Timesheets with the Search the Marketplace field.
  5. In the 'Tempo Timesheets for JIRA' section, click Free trial or Buy now, and follow the instructions to download Tempo Timesheets.

Jira's Universal Plugin Manager can automatically select the latest version of Tempo Timesheets that is compatible with your versions of Jira, Jira Agile, and Tempo Planner for Server. Alternatively, you can choose an earlier version of Tempo Planner to install from the Atlassian marketplace.

If you already have Tempo Timesheets for Server installed, you can upgrade your plugin to the latest version. To ensure a smooth upgrade, please review the list of upgrade tasks and the versions of Tempo Timesheets for Server that are affected.

Depending on which final version you wish to upgrade to, you may have to upgrade to a median version first.

 To prepare to update Tempo Timesheets for Server...


We recommend you read the Proactive Actions before Install page before upgrading.

Please note if you are upgrading Jira you need to verify that your version of Tempo Timesheet is compatible with your Jira version. There are two different scenarios where Jira and Tempo are incompatible:

  1. Jira version is lower than Tempo compatible version

  2. Jira version is higher than Tempo compatible version

If your Jira version is lower than your Tempo compatible version, please take the following steps:

  1. Uninstall Tempo Timesheets and Tempo System plugins if installed.
  2. Restart your Jira server.
  3. Install a lower and compatible Tempo Timesheets version to your Jira server.

If your Jira version is higher than your Tempo compatible version, you don’t need to uninstall Tempo. You simply need to upgrade Tempo to a higher and compatible version.

Upgrading to the latest version of Tempo Timesheets

Follow the sequential instructions below to upgrade to Tempo Timesheets latest version available.

Upgrading from Tempo Timesheets 9.0

  1. Before you start, please ensure that you do a full backup of your Tempo Timesheets instance.

  2. Upgrade to Tempo Timesheets 10

  3. Once the upgrade is all done, please, refresh your browser.

  4. Upgrade to the latest version of Tempo Timesheets.

Upgrading from Tempo Timesheets 8.10

  1. Before you start, please ensure that you do a full backup of your Tempo Timesheets instance.
  2. Upgrade to Tempo Timesheets for Server to the latest version available.

Please note: there are big differences between Timesheets 8.x and 9.x/10. Before upgrading, please take a moment to read the release notes for Timesheets 9.0.

Upgrading from after Tempo Timesheets 8.6

  1. Before you start, please ensure that you do a full backup of your Tempo Timesheets instance.
  2. Upgrade to Tempo Timesheets for Server to the latest version available.

Upgrading from between Tempo Timesheets 8.2 to 8.6

  1. Before you start, please ensure that you do a full backup of your Tempo Timesheets instance.
  2. Upgrade to Tempo Timesheets for Server 8.6
  3. New Database columns are added in this version. See the Proactive Action before Install page for all details. 
  4. Upgrade to Tempo Timesheets for Server to the latest version available.

Upgrading from between Tempo Timesheets 8.0 to 8.1

  1. Before you start, please ensure that you do a full backup of your Tempo Timesheets instance.
  2. Upgrade to Tempo Timesheets for Server 8.2
  3. All worklog attributes are migrated from an xml file stored in the JIRA db to a new Active Objects table. For large instances with many worklog attributes linked to worklogs this might take some time. See the Proactive Action before Install page for all details. 
  4. Upgrade to Tempo Timesheets for Server 8.6
  5. New Database columns are added in this version. See the Proactive Action before Install page for all details. 
  6. Upgrade to Tempo Timesheets for Server to the latest version available.

 To update Tempo Timesheets for Server

To update Tempo Timesheets for Server, you need /wiki/spaces/THC/pages/272498971 permissions:
  1. Log in as a user with the JIRA Administrators global permission.
  2. Click on the gear icon at top-right and select Add-ons.
  3. On the left sidebar, click on Manage add-ons.
  4. Under User-installed add-ons, select Tempo Timesheets.
  5. Click on Update. If there is no update option listed under Tempo Timesheets then your version of Timesheets is up to date.


You can also disable or uninstall the plugin.

 To disable Tempo Timesheets for Server...

Before you begin, choose a compatible version of Tempo Planner by consulting the compatibility table.

To disable Tempo Timesheets for Server, you need Jira System Administrators permissions:

  1. Log in as a user with the JIRA Administrators global permission.
  2. Click on the gear icon at top-right and select Add-ons.
  3. On the left sidebar, click on Manage add-ons.
  4. Expand Tempo Timesheets in the User-installed Add-ons.
  5. Click the Disable button.
  6. Repeat for other Tempo add-ons that are bundled with the Tempo Timesheets (Core and Teams) if you are not using other Tempo products.

 To uninstall Tempo Timesheets for Server

To uninstall Tempo Timesheets for Server, you need Jira Administrators global permission:
  1. Log in as a user with the Jira Administrators global permission.
  2. Click the  gear icon at top-right and select Add-ons.
  3. Expand Tempo Timesheets in the User-installed Add-ons.
  4. Click the Uninstall button.
  5. Repeat for other Tempo add-ons that are bundled with the Tempo Timesheets (Core and Teams) if you are not using other Tempo products that depend on this module.

Or, if you prefer, you can downgrade your version of Tempo Timesheets for Server to an earlier version.

 To downgrade Tempo Timesheets...


Every version of Tempo Timesheets might include upgrade tasks to migrate data from old to new database tables or improved features. An example of this is the worklog attribute migration in Tempo Timesheets 8.0.0 and the migration in Tempo Timesheets 7.10 when Tempo Accounts is replacing the Tempo Account Manager.

When downgrading, you therefore run the risk of losing data and also potentially making future upgrades more complex, as upgrade tasks run only once.

To downgrade Tempo Timesheets for Server to an earlier version, you need Jira System Administrators permissions:

Before you begin, choose a version of Tempo Timesheets that is compatible with your versions of the following products by consulting the compatibility table.

 To uninstall Tempo Timesheets for Server

To uninstall Tempo Timesheets for Server, you need Jira Administrators global permission:
  1. Log in as a user with the Jira Administrators global permission.
  2. Click the  gear icon at top-right and select Add-ons.
  3. Expand Tempo Timesheets in the User-installed Add-ons.
  4. Click the Uninstall button.
  5. Repeat for other Tempo add-ons that are bundled with the Tempo Timesheets (Core and Teams) if you are not using other Tempo products that depend on this module.

 To install Tempo Timesheets for Server

Before you begin, choose a compatible version of Tempo Timesheets by consulting the compatibility tableYou can get a free trial of Tempo Timesheets and replace the evaluation license with a purchased license at a later time. You can install Tempo Timesheets from within Jira by using the Universal Plugin Manager.

To install Tempo Timesheets for Server, you need Jira System Administrators permissions:

  1. Log in as a user with the JIRA Administrators global permission.
  2. Click on the gear icon at top-right and select Add-ons.
  3. On the left sidebar, click on Find new add-ons.
  4. Search for Tempo Timesheets with the Search the Marketplace field.
  5. In the 'Tempo Timesheets for JIRA' section, click Free trial or Buy now, and follow the instructions to download Tempo Timesheets.

Jira's Universal Plugin Manager can automatically select the latest version of Tempo Timesheets that is compatible with your versions of Jira, Jira Agile, and Tempo Planner for Server. Alternatively, you can choose an earlier version of Tempo Planner to install from the Atlassian marketplace.


Please note that if you upgrade your Jira version, your Tempo Timesheet version might not be compatible with the upgraded version.


It is very important to ensure that your version of Tempo Timesheets for Server and Jira for Server are compatible. Before upgrading or downgrading either Tempo Timesheets for Server or Jira, please consult the Compatibility Chart.

 Tempo for Server Product Compatibility chart...

Tempo is compliant with Atlassian’s End of life policy (EOL). Please refer to the following page to learn more about the Atlassian Support End of Life Policy.

Atlassian supports feature versions for two years after its release. Tempo products for Jira are also supported for two years (e.g. we support Tempo Timesheets 8.0.x for 2 years after Tempo Timesheets 8.0 was released).

Tempo does not provide support for instances on versions that have reached End of Life. The only exception is for assistance related to upgrading from our EOL version to a supported version. 

All of our products are guaranteed to be compatible with other versions released at the same time. Other versions of our products may still be compatible, but we cannot guarantee this.

For the best experience and maximum compatibility, update all of your software to the latest versions of Jira and Tempo.

Jira Service Desk

In case you are using only JIRA Service Desk, you can see which JIRA Core and Software versions are compatible with it here. Please use this information to select the compatible Tempo version.

This table shows the compatibility between versions of Jira, Tempo Timesheets for Server, and Tempo Planner for Server - 6.x - 15.x.

Color Legend
Officially Supported (until Jira version is EOL)Maintenance Supported*Officially Not Supported

*Maintenance Supported: We provide technical support for these versions, we also provide fixes for selected Critical and Severe bugs. New features are generally available in the most recent versions only.

Tempo Server Requirements
Compatibility Jira version (see EOL timeline)
TimesheetsPlannerBudgets8.88.98.108.118.12 8.138.148.158.168.178.188.198.208.218.21EOL Date
15.7.015.7.015.7.0














May 2024
15.6.015.6.015.6.0














April 2024
15.5.115.5.115.5.1














March 2024
15.5.015.5.015.5.0














March 2024
15.4.015.4.015.4.0














February 2024
15.3.015.3.015.3.0














January 2024
15.2.115.2.115.2.1














December 2023
15.2.015.2.015.2.0














December 2023
15.1.015.1.015.1.0














November 2023
15.0.215.0.215.0.2














October 2023
15.0.115.0.115.0.1














October 2023
15.0.015.0.015.0.0














October 2023
11.9.28.9.214.9.2














September 2023
11.9.18.9.114.9.1














September 2023
11.9.08.9.014.9.0














September 2023
11.8.18.8.114.8.1














August 2023
11.88.814.8














August 2023
11.78.714.7














July 2023
11.68.614.6














June 2023
11.58.514.5














May 2023
11.48.414.4














April 2023
11.38.314.3














March 2023

11.28.214.2














February 2023
11.18.114.1














February 2023

11.08.014.0














January 2023
10.207.2013.20














removed from Marketplace
10.197.1913.19














removed from Marketplace
10.187.1813.18



        









17. August 2022
10.177.1713.17














11. June 2022
10.167.1613.16














12. May 2022
10.157.1513.15














15. April 2022