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This article is for Data Center. Visit Cloud

On E-mail Notifications

When issues are updated in Structure, notifications are sent based on the corresponding project's notification settings in Jira. This usually means everyone involved with the issue will receive an email notification.

When editing an issue within Structure, emails are sent only once the changes are sent to the server. This happens when you:

  • Hit the Done button or Enter key, or
  • Start editing another issue.

To minimize the number of email notifications sent, we suggest following these steps when editing issues in Structure:

  • Editing a single issue - If you need to change several fields of an issue, edit one field and then navigate to the next field. Only hit Done or Enter when you have finished editing all fields.
  • Editing multiple issues - Update all the fields for a single issue before moving to the next.

Jira admins and project admins can turn off notifications for specific groups of issues using the Jira bulk operations wizard - see Bulk Edit.