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Question | What happens to disabled/ deleted users timesheet data when they are removed from JIRA? |
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Answer | Tempo does not remove or delete the worklogs unless you actively delete the worklogs in Tempo or Jira. Inactive users: When a user account is inactive in Jira, you will not be able to see his/her worklogs in the reports. You will need to go the Team Timesheet - Tempo |
Data Center or Viewing the Team Timesheet - Tempo Cloud and navigate to the period where the inactive user was still a member of the team with joining and leaving dates. Workaround: A potential workaround for this would be to re-enable the account temporarily, have it added into the original teams and disable it once the reports are completed. Deleted users: On |
Data Center, when a user account is deleted in Jira and/or deleted from Tempo team, you will not be able to see his/her worklogs unless you have View all worklogs project permission. Worklogs of deleted users can be retrieved by Tempo |
Data Center API with certain limits. We recommend that you export the user's worklogs before deleting the user from your Jira instance. |
If you have a use case that requires this to be handled differently, we would like to hear from you. We have an idea open for this here: https://ideas.tempo.io/ideas/T-I-275
You are welcome to vote and/or comment on it with your use case in order to receive updates.