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While Capacity Insights uses work signals directly from Jira, connecting it to other apps provides the work signals that happen outside of Jira, which has historically been the work that is hardest to track.

The following apps can be integrated at the organization level:

• Bitbucket

• GitHub

• GitLab

• Google Calendar

• Microsoft Office 365 Calendar

If you want to get information from the time your engineers spend in IDEs, they must install the IDE integrations themselves. Tempo supports JetBrains IntelliJ and Visual Studio Code.

Before You Begin

• If you’re integrating with Google Calendar, you must create a Google service account and generate private keys for the account.

• If you’re integrating with GitLab, you must use an account that has the owner permission for the projects you want to track.

• For all other integrations, you must use administrator account credentials.

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