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While Capacity Insights uses work signals directly from Jira, connecting it to other apps provides the work signals that happen outside of Jira, which has historically been the work that is hardest to track.

The following apps can be integrated at the organization level:

  • Bitbucket

  • GitHub

  • GitLab

  • Google Calendar

  • Microsoft Office 365 Calendar

Before You Begin

  • If you’re integrating with Google Calendar, you must create a Google service account and generate private keys for the account.

  • If you’re integrating with GitLab, you must use an account that has the owner permission for the projects you want to track.

  • For all other integrations, you must use administrator account credentials.

Install the Integration Apps

  1. As a Tempo administrator, select Apps in the Tempo sidebar.

  2. Click Install on one of the following app tiles:

    • Bitbucket

    • GitHub

    • GitLab

    • Google Calendar

    • Microsoft Office 365 Calendar

  3. Navigate to the Organization tab.
    If you’ve selected GitHub, you are prompted to go to GitHub to install the app instead.

  4. Use the on-screen instructions to install the app. Generally, you must authenticate an admin user and grant the Tempo app permission to read information from the other software.

After you’ve integrated an app for your organization, navigate to Manage Staff, select Capacity Insights users, and then connect them with the app.

Use the following links for specific instructions:

Next Step

Connect your users to the integrated apps

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