Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

Page Properties


QuestionWhy do the worklogs appear with the author Tempo Timesheets instead of the user's name?
Answer

On cloud Cloud instances, when a user logs work with Tempo, the Tempo Timesheets plugin updates JIRA’s Jira’s time spent field on the issue, as many Reports, functionalities and more are relying on this field. This also happens whenever a user edits or deletes a worklog.

On Cloud, Tempo resides in it's own system, and using it's own database not the same database and system as JIRAJira. By informing JIRA Jira which user created a Worklog, we may be breaking the View All Worklog permission - as once this information is within JIRAJira, we can't protect it anymore, and JIRA will display the information in various places. We must not break our permissions when sending information out to JIRAJira. For this reason is the Tempo Timesheets plugin that updates the JIRAJira's time spent field, without disclosing any specific information.


...