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QuestionWhy do the worklogs appear with the author Tempo Timesheets instead of the user's name?
Answer

On Cloud instances, when a user logs work with Tempo, the Tempo Timesheets plugin updates Jira’s time spent field on the issue, as many Reports, functionalities and more are relying on this field. This also happens whenever a user edits or deletes a worklog.

On Cloud, Tempo resides in it's own system, and using it's own database not the same database and system as Jira. By informing Jira which user created a Worklog, we may be breaking the View All Worklog permission - as once this information is within Jira, we can't protect it anymore, and JIRA will display the information in various places. We must not break our permissions when sending information out to Jira. For this reason is the Tempo Timesheets plugin that updates the Jira's time spent field, without disclosing any specific information.

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