To learn more about Tempo products, please visit our Help Center. For support, see our Support Portal.

Skip to end of metadata
Go to start of metadata

You are viewing an old version of this page. View the current version.

Compare with Current View Page History

Version 1 Next »

This article is for Tempo for Cloud only.

As Tempo host Tempo data outside of Jira instance, there are many ways to sync Tempo data into Jira and vice versa.

A. Create worklogs in UI

  1. Worklogs created in Tempo, Tempo automatically update Jira instance with basic worklog info.

  2. Worklogs created in Jira, Tempo automatically sync Jira worklogs over to Tempo instance through listening to Jira webhooks.

B. Jira Import

  1. For Jira worklogs imported through Jira Import, Tempo instance sync daily for these Jira worklogs without webhooks.

C. Create worklogs with REST API

  1. Create worklogs with Tempo REST API, Tempo automatically update Jira instance with basic worklog info.

  2. Create worklogs with Jira REST API, Tempo automatically sync Jira worklogs over to Tempo instance through listening to Jira webhooks.

D. JCMA

  1. For Jira worklogs imported through JCMA (Server to Cloud Migration), Tempo instance has daily sync for these Jira worklogs without webhooks.

E. Manual Sync

  1. Last, should you find any missing worklogs in either Jira or Tempo instance, you can always contact Tempo Support for manual sync.

  • No labels