To learn more about Tempo products, please visit our Help Center. For support, see our Support Portal.

Skip to end of metadata
Go to start of metadata

You are viewing an old version of this page. View the current version.

Compare with Current View Page History

« Previous Version 7 Next »


QuestionWhy our 3rd party contractors with their own Jira accounts cannot login Tempo?
Answer

There are a few things you need to check if your Jira and Tempo settings are setup correctly.

  1. If these contractors' user accounts are assigned to a valid workload and holiday scheme.
  2. If they have Tempo Timesheets Access permission in Jira settings.
  3. If the permission USER PICKER was granted to the Jira groups that this contractors are members of.



  • No labels