Granting a grace period requires the Approve Timesheets permission for the relevant team.
Viewing the contents of a timesheet requires the View Worklogs permission for the relevant team.
If your Tempo administrator has configured the Scheduler to automatically close periods for logging time, you can grant a grace period to a team member who needs additional time to complete or edit their timesheet after the period has closed. The grace period can be granted only to a user whose timesheet is open. If you use Period Management, changes to a timesheet can only be made to a timesheet when the period is open.
A team lead cannot edit a team member's worklogs after the period is closed by the Scheduler, which is why they need to give the team member a grace period in which to do this.
Granting a Grace Period from the Teams Approvals View
Select Teams
in the Tempo sidebar.Select the relevant team.
Click Approvals at the upper-right.
If necessary, Reopen the timesheet for the member who has requested the grace period.
Click … to the far-right of the name of the member who needs the grace period, and select Grace Period.
Fill in the Grace Period form:
Set the number of Grace hours, which is the amount of time in which the team member can add or edit their worklogs. Best practice is to give between 2 and 8 hours, but you can enter any number of hours. The "countdown" begins as soon as you click Add Grace Period.
Set the Date from and Date to for the affected timesheet periods in which the team member can add or edit their worklogs. For example, if the member needs to finish their worklogs from a period that was 2 months ago, these Date fields would define the start and end date of that period, such as from July 1 to July 31.
If desired, add a comment.
Click Add Grace Period.
An email notification is immediately sent to the team member stating how many hours they have to complete and resubmit their timesheet for approval.
Once a grace period is granted, it cannot be rescinded or removed.
Granting a Grace Period from the Team Member's Timesheet
Select My Work
in the Tempo sidebar.Click Timesheet at the upper-right to display the Timesheet view.
Click the drop-down arrow next to your name to display an editable field and drop-down.
Type the name of the team member who needs a grace period to display their timesheet.
Click … at the top, and then select Grant Grace Period.
Fill in the form as described above.