Displays elapsed time for particular issues. This report calculates the time passed between status changes based on the issue change history. You can filter the columns with the Time In Status Categories option in the User Default Settings.
Note: There is no access to worklogs from this report page.
Use the Working Time In Status setting in User Default Settings to set your working and break times to calculate hours for this report and the Resolution Time report (otherwise, all elapsed time is used).
Element | Description | Details |
|---|---|---|
A | Previous and Next icons | Select to scroll to the previous or next week. |
B | Time display dropdown | Select to display the day, week, or month. |
C | Worked Hours dropdown | Select to display the daily, weekly, or monthly worked hours. |
D | Details button | Enable to display every worklog. When disabled, entries are grouped by issue. |
E | Status Columns | Displays the time in each status per issue. Use the Time In Status Categories setting in User Default Settings to select which statuses to include. You can choose to exclude Resolved statuses, for example. The time displayed also includes the number of times updated and the average time. |
F | Total per issue column | Displays the total time for all statuses per issue row. |
G | Total row | Displays the total time per status in the reporting period and the overall total (including number of times updated and average time for all issues in the table). |