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You must have the Tempo Rate Administrator permission to manage global rates.
A project’s financial health depends on the cost or billing rates associated with the people performing the work in addition to hours worked and the number of people contributing to a project.
You can define a role for each team member. If a person is part of multiple teams, that person can have multiple team roles. Depending on how the Cost Tracker project is configured, each role has either a cost or billing rate.
Project costs are determined by the cost of the work performed by team members and project expenses. Project revenues are determined by the team members’s billing rates. The monetary value of a team member’s work is determined by the amount of time they contribute to a project and their cost or billing rate.
Cost Rate
A cost rate is the hourly rate for a role and is used for a project’s cost calculations. Cost rates are available to a project when it’s a monetary-based project. They can be applied globally or on the project level. Global rates are managed centrally by a Tempo Rate Administrator in Tempo Settings. Project-level cost rates are managed locally by a project owner.
Cost rates can be fixed or flexible.
A Fixed Cost Rate is consistent throughout the project’s life. If you change the cost rate, then the project costs change.
A Flexible Cost Rate changes depending on a date. You can add multiple cost rates in the future without negatively impacting the current project costs. If you adjust a cost rate that occurred in the past, the project costs change.
Billing Rate
A billing rate is the billable hourly rate for a role and is used for a project’s revenue calculations. Billing rates are available if you enable Revenue Tracking for a monetary-based project. They can be applied to an account or a project. Global billing rates are used by accounts and are managed centrally in Tempo Settings by a Tempo Rate Administrator. Project-level billing rates are managed locally by a project owner.
Billing rates can be account-based or flexible.
An Account Rate is a billing rate that’s associated with an account. Only global billing rates can be associated with an account. Global billing rates are managed by Tempo Rate Administrators, while accounts are managed by an Account Administrator. An Account Administrator must associate an account with a billing rate table.
A Flexible Billing Rate changes depending on a date and can only be applied at the project level. You can add multiple billing rates in the future without negatively impacting the current project revenue. If you adjust a billing rate that occurred in the past, the project revenues change.
Global Rates
Cost and billing rates can be centrally managed by a Tempo Rates Administrator.
Each project owner or account administrator can then choose to use the global rates.
Global Cost Rates
You can Apply Global Cost Rates to override any project-level rates or use global rates for all new projects by default.
If you’ve added global rates AND your project’s hourly cost rate or billing rate is empty, the global rates are used by default.
Define Global Cost Rates in Tempo Settings under Rates.
Global Billing Rates
Global billing rates are used either as default billing rates for roles or as account rates. Billing rates are organized into tables that include the role and the rate for the role. Each billing rate table represents a separate set of billing rates for team member roles. If a rate is not defined in a project with revenue tracking, the default global billing rate is used.
Define Global Billing Rates in Tempo Settings under Rates.
Account Rates
Account rates are billing rate tables associated with an account by an Account Administrator. When a project uses account rates to track revenue, work performed or planned by a team member for issues associated with an account will use the account’s billing rates. A Jira issue is associated with an account by either adding the Tempo Account field to the Jira issue screen or by adding an account work attribute.
The billing rate for the team member is then determined by the role assigned to the person in the project. Depending on how many accounts are represented in a project, a team member can have multiple billing rates. However, an account can only have one billing rate table associated with it.
For example, Erica Brown logs work against two different Jira issues (INT-134 and PRO-879) that are tracked in the same project. She is assigned the Developer role in the project, so her billing rate is populated by the Developer role rate in the appropriate billing rate table.
Each issue is associated with a different account and uses different billing rate tables. INT-134 is billed to an internal account (Internal) and uses the Internal billing rate table. PRO-879 is billed to a customer account (H3 Energy Billable) and uses the External WebDev billing rate table.
When you view the work in Cost Tracker, two different accounts and rates are listed for Erica Brown.
If Erica logs work against a Jira issue that isn’t associated with an account, the global default billing rate for the Developer role is used.
Project Rates
You can modify team members' rates on the project level to represent their costs more accurately. You can set the cost rate or the billing rate for a team member or for a role.
To set your project cost rate, see Setting Project Cost Rates.
To set your project billing rate, see Setting Project Billing Rates.