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After Capacity Insights has been enabled for your Jira instance by Tempo, enable Feedback Mode. You can enable Feedback Mode for all teams or a subsection of teams. Users who are not part of a team won’t have their efforts tracked, and worklogs aren’t created automatically for them. If you didn’t create a Tempo Team, Feedback Mode is enabled for all Tempo users.

In Feedback Mode, worklogs are automatically created for your team members, and they are sent reminder emails to confirm that the worklogs are accurate. As Capacity Insights learns more about your organization, fewer reminders are sent.

Managers can also enable Feedback Mode for their teams after Capacity Insights has been enabled for the organization.

Enable Feedback Mode

  1. In Jira, navigate to Apps, and then select Tempo.

  2. Navigate to Tempo Settings (blue star) from the sidebar.

  3. Navigate to Effort Tracking Mode under Configuration.

  4. Select Feedback Mode.

    ci-gs-feedbackmode.png
  5. Select all teams or choose specific teams to participate in Feedback Mode.

    ci-select-team.png

Members of the teams you’ve switched to Feedback Mode no longer need to enter their own worklogs. They will receive periodic email reminders (approximately every three days in the beginning) to verify their worklogs.

Set Up Complete!

You’ve completed the basic setup for Capacity Insights.

You can continue with more Getting Started steps if you want to improve the accuracy of the insights.

More Information

If you want more information about any of the setup steps, check out the full Administrator’s Guide.

If you need more information about Timesheets by Tempo, check out the Timesheets Help Center.

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