Capacity Insights is an innovative method of tracking time with the end goal of no-effort time tracking by using work signals your engineers are already doing in Jira and other tools. It is intended to reduce the time employees spend tracking their time and the effort it takes to ensure they’re tracking the right things.
With Capacity Insights, worklogs are automatically created for team members. They are prompted every few days to review the worklogs to ensure the worklogs are accurate in both duration and attributed Jira issues. As time progresses, the worklogs are more accurate, and team members are prompted to review their worklogs less frequently.
Who is Suited for Capacity Insights?
Capacity Insights is not suitable for every team. As most work signals are through Jira and other developer tools, Capacity Insights works well for product development teams or internal IT organizations.
We don’t recommend using Capacity Insights for teams that track billable hours, CapEx, or teams that require a high degree of time-tracking accuracy. New team members experience lower accuracy until they’ve provided sufficient feedback.
What if I want more functionality?
Capacity Insights integrates tightly with Tempo Timesheets. If you need to extend the capabilities of your Capacity Insights installation with functionality like billable hours tracking, you can always purchase other Tempo products.
How does it work?
Capacity Insights ingests data from Jira and integration apps connected to teams' calendars and other tools, such as GitHub. Using signals such as commit messages and Jira issue IDs, it predicts the time team members spend working on specific issues, even if the time is distributed between Jira, GitHub, and their calendars. It then creates a worklog associated with the Jira issue ID and uses the time spent in a day that is associated with both the issue and the team member.
To validate that the correct worklog was created, team members are prompted to review their worklogs. They can add, delete, or edit worklogs as needed. As time passes, your team members should interact less with Timesheets because Capacity Insights is predicting their worklogs correctly.
What Happens to My Data?
Data about what your team members do and how long it takes them to do it is saved to create more accurate worklogs. Your code base is not saved. Capacity Insights reads event titles, commit messages, Jira descriptions, and Jira issue IDs.
Tempo Software is not interested in your proprietary data; we are only interested in data that helps us create more accurate worklogs for you.
Visit trust.tempo.io for more information about Tempo Software's data retention and privacy policy.
Can I Install Other Tempo Products?
You can install Capacity Insights and Tempo Timesheets together with some potential modifications to your Timesheets setup.
If you’re installing Capacity Insights and Timesheets on the same Jira instance, this instance must be hosted in the US.
If you’re using Mandatory Worklog Attributes in Timesheets, the attributes must be optional.