Logged hours that cannot be associated with an account category type (for example, the Billable type or the Capitalized type) are said to be unaccounted for. Unaccounted hours are not correctly reported in the Utilization report or in the Revenue report.
Unaccounted hours
One of the following permission types:
To view a list of unaccounted hours, complete the following steps:
If the above message is displayed, click Review unaccounted hours.
Alternatively, you can access the Unaccounted Hours page as follows: on the Accounts page, in the upper-right corner, click Manage > Unaccounted Hours. |
A list of projects and issues is displayed. Work was logged on these issues, but one of the following situations is true for each issue:
On the Unaccounted Hours page, you can account for hours for each issue by selecting the appropriate account, account category, or account category type.
Unaccounted Hours - click to enlarge