This feature is not yet available to all customers. It is currently part of our Early Access Program. Follow our release notes to get notified when it become available to everyone.

By default, structures have a 10,000 item limit. This limit can be increased up to 30,000 items - but please do so with caution. Increasing the item limit may may impact overall performance - not just for the individual structure, but for the entire Jira instance. The larger the item limit, the more strain it can put on your instance.

A high item limit could result in:

Longer load times for larger structures.
Increased load on the Jira instance leading to further performance problems with other apps and Jira itself. At 30k items, this excess load could be significant.
Less frequent syncing, which could result in outdated data appearing in the structure.
Decreased or paused inline editing and action handling.

Help Center - Structure (Cloud)

Item Limit

Best Practices