Account Hours by Customer

This is a child page of Tempo Gadgets, explaining the Account Hours by Customer gadget. This gadget displays hours worked on each account during a chosen period, for a selected Customer. This gadget is a great addition for Managers and Executives to track, plan, and allocate their resources.

Required permission

Approve Timesheet Tempo Team permission

Configuration

Use a Dashboards' Add Gadget button to add this gadget, but it is both explained on the parent page and in the JIRA documentation. The table below lists the configuration options, for each field or drop-down list in the gadget

Default Configuration for the Account Hours by Customer

Table: Configuration options for each entry or field

Configuration Entry	Available Options
Customers	All accounts by customers already created through Tempo Accounts. The default customer is the first in the alphabet.
Select chart type	Column Chart, Pie Chart with Numbers, Pie Chart with Percentages or Table.
Select a period	Choose the Current period or Previous period, as configured in the Period Configuration. Other values are Week (current week), Q1, Q2, Q3, Q4 (quarters of the year) or YTD (year-to-date)
Refresh Interval	The values are Never, Every 15 Minutes, Every 30 Minutes, Every 1 hour and Every 2 hours. The value says how often you would like the gadget to update the list of associated issues.

When all the configuration options have been set, click the Save button to display the results in the chosen chart type - see screenshots below.

Gadget display

Examples of data displayed in this gadget are given below. Hover over the columns or the slices to view more details. The Customer name is a link to view the Account Timesheet for the selected customer.

Column Chart for the GreenCloud customer

Pie Chart with Numbers, for the GreenCloud customer

Pie Chart with Percentages, for the GreenCloud customer

Data displayed in a Table, for the GreenCloud customer

The gadget can also be displayed on a JIRA Wallboard, given the plugin is installed.

Same data as above, but on a JIRA Wallboard

In this chapter

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