Title: Tempo for Cloud and Data Center Header  
Owner: Susan Wu
Creator: Flora Romero Feb 03, 2021
Last Changed by: Susan Wu Jan 02, 2024
Tiny Link: (useful for email) https://tempo-io.atlassian.net/wiki/x/qwH0a
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Knowledge Base Articles (74)
    Page: A user is seeing worklogs in Timesheets that he should not see. What permissions do we need to change?
    Page: Account column in a Tempo report List view shows as a link and not a drop-down menu.
    Page: Account report does not show any data
    Page: Archiving in Jira Data Center and Cloud Premium/Enterprise and how it affects Tempo Reports (Timesheets, Planner)
    Page: Bad performance noticed on issues with long history
    Page: Calculate 'Work Attributes' custom field
    Page: Can I approve my own timesheet?
    Page: Can I migrate between Tempo for Cloud and Tempo for Server/Data Center?
    Page: Can I purchase Tempo for a subset of my Jira users?
    Page: Can I submit future Timesheets for approval?
    Page: Changing Account information impact on Issues/worklogs
    Page: Changing Team Role for a User
    Page: Commitment of team members
    Page: Creating Har and Log files for support
    Page: Daylight Saving Changes (Time zone issue)
    Page: Disable the Timesheet approval process
    Page: Error message: "Error! The user does not have permission to log work on destination project."
    Page: Export Account to CSV format shows incorrectly
    Page: Gadgets not working on Confluence
    Page: How can a user edit billable hours?
    Page: How can I access a timesheet submitted to a different approver?
    Page: How can I install a different language on Tempo
    Page: How can I see if my team members have plans from other teams?
    Page: How can I see which user has not logged any hours (0h) within a selected period
    Page: How do I determine the license tier I need for Tempo
    Page: How do I find my SEN number and EN (Entitlement number) for Tempo, Structure and Prime Timesheet?
    Page: How do I use Accounts as work attribute and link it to the worklogs?
    Page: How not to receive email notifications from Scheduler
    Page: How to change the Reviewer in Tempo Timesheets
    Page: How to manage Team members that are inactive in JIRA
    Page: How to reset My Tempo Support Portal password
    Page: I am unable to see project report not created by me
    Page: Is it possible to merge multiple Tempo Accounts into one?
    Page: Jira Project Roles
    Page: Jira Service Management agents/users need license to log time
    Page: License, Billing and Price of Tempo Products
    Page: Link Accounts to Jira issues
    Page: Link issues to teams
    Page: Migrate the Tempo Account Custom Field from Data Center to Cloud
    Page: Migrating Tempo data between Jira hosting environments
    Page: Migration of Tempo teams between Jira instances
    Page: Pivoting Tempo Reports Using Excel
    Page: Prevent logging time on closed issues
    Page: Prevent logging time on completed/on-hold projects
    Page: Purchase of Tempo Products
    Page: Scheduler vs Period Management
    Page: Scrollbar not usable in Timesheets (due to Atlassian Announcement banner)
    Page: Setting Issue Security Scheme on the Issue
    Page: Supervisor/ Team lead cannot edit timesheet when Grace period is given to team member
    Page: Tempo Account and Team custom fields limitation in Jira
    Page: Tempo Accounts - how to connect worklogs to an Account
    Page: Tempo Complementary Apps (3rd Party Integrations)
    Page: Tempo is accelerating its move to Cloud
    Page: Tempo page is not loading or showing "something went wrong. sorry."
    Page: Tempo Planner - FAQs
    Page: Tempo side panel to filter out closed issues
    Page: Tempo supported languages
    Page: Tempo Timesheets - FAQs
    Page: Time entry approval workflow
    Page: Timesheet approvals for inactive users
    Page: To include Jira Custom Fields in the export of Tempo reports
    Page: User is unable to load My Work page
    Page: Users are still able to log / edit work when their timesheets are already submitted
    Page: Weekly or Monthly Salary
    Page: What are the Tempo keyboard shortcuts?
    Page: What happen if a user needs to change to a different workload scheme?
    Page: What happens to inactive / deleted users' timesheet data?
    Page: When using Logged Time report export to CSV, Japanese, Chinese, or Korean content is not well displayed ("???" instead)
    Page: Where can I learn more about your APIs?
    Page: Why can't I add the Tempo log time button to the issue's transition screen?
    Page: Why can't I delete a workload scheme?
    Page: Why can't I see any results in a report when filtered by issue?
    Page: Why do I get errors about closed periods/ timesheet when trying to log time?
    Page: Why do I see inactive users in my report?
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  • Only users in group tempo-employees can edit this page. (set by Flora Romero at Feb 03, 2021 13:44)
  • Only Flora Romero can edit this page. (set by Flora Romero at Feb 03, 2021 13:44)