Document toolboxDocument toolbox

To learn more about Tempo products, please visit our Help Center. For support, see our Support Portal.

Make the Tempo Account field required on Cloud

Question

How can I make the Tempo Account field a required field on Cloud?

Answer

The Tempo Account custom field can be made a required field by using the standard procedure of a Jira workflow. This ensures that the Tempo Account field is not missing on any Jira issue and all worklog reports will refer to a Tempo Account. If you do not have the Tempo Account field added to your "Create Issue screen" it can still be selected by selecting a default Tempo Account from the Jira project settings menu. Follow the steps below to make the Tempo Account field required from within your Jira workflow. You will need to repeat these steps for each workflow you wish to add this field to.

Go to the workflow that is used for your Jira project(s) and click on the workflow diagram to access edit mode. Select the "Create" transition and select "Validators".

 Add a new validator to the "Create" transition

Select the "Field Required Validator" option

Add the Tempo Account Custom field to the selection. Tempo recommends adding text to the error message field to provide your users with clarity around this field.

You're all set! If you do not select a Tempo Account when creating a Jira issue, you will get the error message you specified above.