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Tempo Reports FAQs

This article is for Cloud and Data Center.

 

The most frequently asked questions from our Tempo Timesheet clients and evaluators.

 

Question

Answer

Question

Answer

How do I edit worklogs in the reports?

To be able to edit information in the reports, you will need to have Edit Own Worklogs / Edit All Worklogs permission to do so.

Cloud - Editing Worklog Data Directly in a Logged Time Report

Data Center - Editing Time Records Directly in the Reports

Can I add Jira custom fields to the reports?

It’s not currently possible to add Jira custom fields to the reports displayed in the UI, however, you can add those fields to the export of the reports.

Cloud - Copying and exporting Jira custom fields

Data Center - Custom fields configuration

How can I see billable hours in the reports?

You can add the “Billable” column to your report. This will display all the hours that are considered billable.

Cloud - Adding columns and work attributes to reports
Data Center - Adding and removing columns in reports

Why are the values in the Billable column displaying the exact same numbers as in the Logged time column?

By default, all billable hours have the same value as the logged hours if their value has not been changed while logging time or when billable hours is not configured in your instance.

Cloud - Granting the Set Billable Hours Project permission

Data Center - Configuring billable hours

Is there a plan to implement an option to plan time for projects and not only for resources?

We currently do not have plans in our immediate roadmap to implement this feature, but you can vote for this idea and comment on your use case: https://ideas.tempo.io/ideas/T-I-487

How can I see the planned and available capacity of users?

The capacity report helps you understand planned and available capacity of employees over a given period of time. Please note that the Capacity Report is a Tempo Planner feature.

Cloud - Viewing a Team Capacity Report

Data Center - Capacity Report

Is there a report to track vacation days (how many an employee has, how many have been used, how many are left)?

Currently it’s not available, but you might be interested in voting for this idea: https://ideas.tempo.io/ideas/CTS-I-23

Is it possible to report on the total time of sub-tasks and their parents?

You can group the report by issue and sub-task, which will give you the information of the total logged time for the parent issues, including sub-tasks, and the sub-tasks themselves.

Cloud - Filtering, grouping, and sorting data in a report

Data Center - Viewing Reports

Is it possible to filter the reports by Jira custom field?

At the moment, this is not possible. You might want to vote for this idea: https://ideas.tempo.io/ideas/T-I-271

Is it possible to group or filter the reports by Work Attribute?

This feature is not currently available, but you might want to vote for this idea and add your comment with your use case: https://ideas.tempo.io/ideas/T-I-210

What are the differences between the export options CSV, Excel, PDF and Print?

The CSV and Excel exports will provide you with the raw, unformatted data that can be used for advanced reporting. PDF will provide you with an export of the data you see on your UI’s screen. And the Print view is exactly what you see on your screen, in the same format. The Print option can also be saved as PDF if you have a PDF reader installed in your computer.

Cloud - Exporting Reports

Data Center - Exporting Reports

Is it possible to report only on the approved time?

With the Excel export you’re able to see the approval status of a worklog, however, in the UI it’s not yet possible. You might want to check and vote on this idea:

https://ideas.tempo.io/ideas/CTS-I-5

Can I see the planned time in a report?

If you only have Tempo Timesheets installed, you will be able to see only the time planned for yourself by adding the Planned column to the report. However, if you have both Tempo Timesheets and Planner, and you have permission to see other users' plans, you will be able to see the planned data for those users. With both Planner and Timesheets installed, you will also have access to the Planned vs Actuals report.

Cloud - Planned vs Actuals Report

Data Center - Planned vs Actuals Report

Is it possible to send the reports by email?

Currently it’s not possible to do so. You might want to take a look and vote for this idea: https://ideas.tempo.io/ideas/T-I-636

Can I receive a report by mail on schedule?

Not currently from Tempo. You might want to vote on this idea, and comment to explain your use case: https://ideas.tempo.io/ideas/T-I-254

When pulling a report with multiple teams and exporting it to Excel, the Excel report will not identify which Tempo team the users are in. How can we identify which Tempo team a user is in when exporting the report?

Worklogs are always tied to a user - not a team. You would need to create reports for each single team or use the "Group by team" functionality from the UI and export these reports in the Excel format. See more in the documentation for reports.

Can I group my report on Jira custom fields?

Not yet. We are working on extending the reporting capabilities. Here’s the corresponding feature request: https://ideas.tempo.io/ideas/CTS-I-14.